Attendance analytics
The Attendance tab — checked-in rate, no-shows, peak arrivals, the arrivals curve with alignment and benchmarking, and per-scanner throughput.
The Attendance tab is the door, measured. During the event it's your live crowd gauge; afterward it's how you plan the next one's staffing and doors.
KPIs
- Checked in — admitted count with the attendance percentage ("68 % attendance").
- No-shows — valid tickets never scanned, as a count and percent of valid tickets. The number that tells you how much to oversell next time, or who to follow up with.
- Peak arrivals — the busiest 15 minutes ("180 in 15 min at +25 min from start") — exactly what the door supervisor needs to staff the rush.
- Rejected & repeated scans — duplicates and invalids, split out, so a spike of trouble at one gate is visible.
The arrivals curve
Arrivals bucketed into 15-minute intervals across the doors-open window, drawn two ways you can toggle:
- Per-15-min (the rush profile) or cumulative (how full the room was over time);
- aligned by time from start or by percent of the entry window — the second makes two events with different door times genuinely comparable.
Add a benchmark event and last year's curve overlays this one: does the crowd still arrive fashionably late, or did the new start time move them earlier?
Scanners & devices
A throughput table: door throughput per person and device. Who scanned how many, how fast — the data to decide whether two gates were enough, and which volunteer to put on the busy door next time. Machine scanner devices appear here alongside people.
Attendance counts unique arrivals by each ticket's first admit — so re-entry traffic (smokers' courtyard regulars, VIPs coming and going) never inflates your attendance figure. A readmit is movement, not a new guest.
Related
Sales analytics
The Sales tab — KPIs, the revenue timeline with phase and discount markers, the order funnel, per-type and per-phase breakdowns, discounts, recovery, and pace.
Sponsors
A sponsor book, per-event deals, and AI-drafted outreach campaigns — how the three pieces fit, and where each lives in the admin.

